The City of Hiawatha is continuously working to improve the accessibility of content on our website. Below, you’ll find a few recommendations to help make your browsing experience more accessible:
If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.
If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
If you are deaf or hard of hearing, there are several accessibility features available to you.
Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of ADA’s video content includes captions. Learn how to turn captioning on and off in YouTube.
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.
If the recommendations above do not meet your needs, we invite you to contact our ADA Coordinator at dmarks@hiawatha-iowa.com or 319.393.1515 (M-F 8:00 a.m.—5:00 p.m.) for assistance in accessing content.
Important contact information for City of Hiawatha.
To ALL AUTOPAY Customers:
To keep on top of security matters, the payment method attached to your Hiawatha Water Account needs to be confirmed in our payment software. This confirmation of payment needs to be done to verify your account information with our newly updated GWorks Software. The updating process is simple, just contact our office at 319-393-5556 prior to October 1, 2024 to have this updated before the next auto payment occurs.
Any account which is not updated prior to 10/14/2024, will have their next ACH payment returned. A returned ACH payment could lead to an extra charge and/or a disruption in water service.
***Note*** Some of our customers have already completed this update. If that is you, we appreciate you taking the time to have completed this update!
Thank You!
Hiawatha Water Department