ADA Notice

ADA Coordinator:
City Manager
City of Hiawatha
101 Emmons Street
Hiawatha, Iowa 52233
Phone: 319-393-1515 x523
Email: cityadmin@hiawatha-iowa.com


City of Hiawatha, Iowa
Notice under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Hiawatha will not discriminate against qualified individuals with disabilities on the basis of disability in the City’s services, programs, or activities.

Employment
The City of Hiawatha does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication
The City of Hiawatha will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should contact the office of the City Manager at 319-393-1515 Ext 523, or cityadmin@hiawatha-iowa.com as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Hiawatha to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a City program, service, or activity is not accessible to persons with disabilities should be directed to the City Manager at 319-393-1515 Ext. 523 or cityadmin@hiawatha-iowa.com.

The City of Hiawatha will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Hiawatha! <sub>TM</sub>

Notice

To ALL AUTOPAY Customers:
To keep on top of security matters, the payment method attached to your Hiawatha Water Account needs to be confirmed in our payment software. This confirmation of payment needs to be done to verify your account information with our newly updated GWorks Software. The updating process is simple, just contact our office at 319-393-5556 prior to October 1, 2024 to have this updated before the next auto payment occurs.
Any account which is not updated prior to 10/14/2024, will have their next ACH payment returned. A returned ACH payment could lead to an extra charge and/or a disruption in water service.
***Note*** Some of our customers have already completed this update. If that is you, we appreciate you taking the time to have completed this update!

Thank You!
Hiawatha Water Department